Effective Date: 04/July/2023

This Privacy Policy describes how Websterz Web Solution (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of individuals (“you” or “users”) who utilize our services, including domain registration, web hosting, dedicated servers, virtual private servers, web design & development, search engine optimization, server management, and related services (collectively referred to as the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, billing information, and other information necessary to provide our Services. We may also collect information from your communication with our customer support team or when you participate in surveys, contests, or promotions.

1.2. Website Usage Information: When you use our Services, we may automatically collect certain information about your interaction with our website, such as your IP address, browser type, operating system, referring URL, and pages viewed. This information helps us improve our Services and customize your user experience.

1.3. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities on our website. Cookies are small files that are stored on your device to enhance your user experience. You can manage your cookie preferences through your browser settings.

1.4 KYC Documentation (Know your customer)

In order to ensure the security and compliance of our services, we may also request you to provide us with your Know Your Customer (KYC) documentation.

To facilitate the process, we may ask to submit the following documents:

  • A clear photo of your government-issued identification (e.g., passport, driver’s license).
  • Proof of address (e.g., utility bill, bank statement) dated within the last three months.
  • A clear photo of Credit/Debit Card you will use to make payment. (Should show only Full name and last 4 digits of card number. You can hide other details)

2. How We Use Your Information

2.1. Provision of Services: We use your personal information to provide, maintain, and improve our Services, including domain registration, web hosting, server management, and other related services.

2.2. Communication: We may use your contact information to communicate with you regarding our Services, including technical updates, service notifications, and promotional offers. You can opt-out of receiving marketing communications at any time.

2.3. Customer Support: We may use your information to respond to your inquiries, troubleshoot issues, and provide customer support.

2.4. Analytics and Improvement: We may analyze usage data to monitor and improve our Services, enhance the user experience, and develop new features and offerings.

2.5. Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Information Sharing

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services, such as payment processors, domain registrars, hosting infrastructure providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

3.2. Legal Requirements: We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate potential illegal activities or fraud, or (d) protect the safety of our users or the public.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, except where retention is required by law or for legitimate business purposes. To exercise these rights, please contact us using the contact details provided in Section 8.

7. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

contact@websterz.net

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

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